Last Updated: October 8, 2026
Icon Plumbing, LLC (“Icon Plumbing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting plumbing services, scheduling appointments, or communicating with our team.
This Privacy Policy explains how we collect, use, protect, and share your information, as well as the choices available to you regarding your personal data.
Business Information
Icon Plumbing, LLC
400 Industrial Blvd, Suite 316
Mansfield, TX 76063
Phone: 682-358-7911
Email: [email protected]
We may collect personal information when you interact with our website, contact our business, request an estimate, schedule a plumbing service, or communicate with our team.
Information we may collect includes:
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring website, and website usage activity.
We collect only the information reasonably necessary to operate our business, respond to inquiries, and provide requested services.
Icon Plumbing, LLC may use the information collected for the following purposes:
We do not sell or rent your personal information to third parties.
Icon Plumbing, LLC does not sell, rent, or trade customer personal information.
We may share limited information with trusted service providers when reasonably necessary to operate our business or fulfill customer requests. These providers may include appointment scheduling platforms, payment processors, website hosting providers, customer management systems, and communication service providers.
Such information is shared only as necessary for legitimate business purposes and subject to applicable privacy and security obligations.
We may also disclose information when required by law, court order, or other lawful government request, or when reasonably necessary to protect our rights, property, customers, or business.
Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing purposes.
Icon Plumbing, LLC respects the privacy of customers who choose to communicate with us through SMS or MMS messaging.
When you voluntarily opt in to receive text messages from Icon Plumbing, LLC, we may send communications related to:
SMS Consent and Privacy
Your mobile phone number, SMS opt-in information, and text messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Information may be processed by service providers that assist us in delivering text messages or providing customer support, solely for those operational purposes.
Message Frequency and Charges
Message frequency may vary depending on your interactions with Icon Plumbing, LLC and the services requested. Message and data rates may apply according to your mobile carrier’s plan.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to a message from Icon Plumbing, LLC.
For assistance, reply HELP or contact us directly at 682-358-7911 or [email protected].
Consent to receive marketing text messages is not a condition of purchasing plumbing services.
You may contact Icon Plumbing, LLC at any time to request information regarding the personal data we maintain about you.
Subject to applicable laws and legitimate business recordkeeping requirements, you may request to:
To submit a privacy-related request, contact us at:
Email: [email protected]
Phone: 682-358-7911
We will review and respond to requests in accordance with applicable privacy laws.
Icon Plumbing, LLC takes reasonable administrative, technical, and organizational precautions to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Our security practices may include secure website connections, restricted access to customer records, and appropriate safeguards for systems used to manage customer information.
When sensitive information is transmitted through secure online systems, appropriate encryption and security technologies may be used to help protect that information.
Although we take reasonable precautions to protect personal data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
When customers purchase plumbing services or make payments, we may collect information necessary to process transactions, issue invoices, and maintain accurate financial records.
Payments may be processed through secure third-party payment providers. These providers may collect and process payment details according to their own privacy policies and security practices.
Icon Plumbing, LLC does not require customers to submit sensitive payment card information through general website contact forms.
Our website may use cookies and similar technologies to improve functionality, understand visitor activity, and enhance the user experience.
Cookies are small data files stored on your device that help websites recognize returning visitors and remember certain preferences.
Depending on the technologies implemented on our website, cookies may be used to:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.
When you submit a contact form, request an estimate, or schedule plumbing services through our website, we may collect the information necessary to respond to your request.
This information may include your name, email address, phone number, service location, and a description of the plumbing services needed.
Information submitted through these forms is used to communicate with you, evaluate your service needs, and provide requested assistance.
Submitting a general service inquiry does not automatically constitute consent to receive promotional text messages.
Our website may contain links to third-party websites, payment platforms, scheduling tools, or other external services.
Icon Plumbing, LLC is not responsible for the privacy practices, security measures, or content of websites operated by third parties.
We encourage visitors to review the privacy policies of external websites before submitting personal information.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining customer records, processing payments, resolving disputes, and meeting legal or regulatory obligations.
Retention periods may vary depending on the type of information collected and applicable legal requirements.
When information is no longer needed, we take reasonable steps to securely delete, dispose of, or de-identify it.
Our website and plumbing services are intended for general audiences and are not specifically directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.
If we become aware that personal information has been collected from a child under 13 inappropriately, we will take reasonable steps to delete that information.
Parents or guardians who believe their child has provided personal information may contact us at [email protected].
Icon Plumbing, LLC reserves the right to update or modify this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal requirements, or privacy standards.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically to stay informed about how their information is handled.
If you have questions, concerns, or requests regarding this Privacy Policy or how Icon Plumbing, LLC handles personal information, please contact us:
Icon Plumbing, LLC
400 Industrial Blvd, Suite 316
Mansfield, TX 76063
Phone: 682-358-7911
Email: [email protected]
We are committed to respecting customer privacy and handling personal information responsibly.
A Plumbing Contractor Mansfield Homeowners Have Trusted Since 2004
Master Plumbing License #: RMP37112